Tax Business Process Mapping – Burundi

Tax Business Process Mapping – Burundi

The overall objective of this project is to support the Governments of Burundi in its efforts to simplify the country’s tax processes by working with the Revenue Authority and other government agencies to improve and streamline the administrative processes to reduce bureaucratic tax related requirements and improve the existing mechanism.

This tax simplification project consists of three distinct phases:

  1. Benchmarking of tax administration procedures, using Business Process Mapping (BPM) methodology
  2. Process evaluation and re-engineering
  3. Implementation of new administrative processes

Our staff is responsible for the following:

  • Conducting desk research and reviewing pertinent laws, regulations, manuals, and guidelines.
  • Identifying the key regulatory institutional stakeholders who interface with the tax processes.
  • Developing detailed business process maps of the current situation (as-is).
  • Developing simplified/re-engineered business process maps (to-be), building on the findings specified in the initial process mapping (as-is). That is in addition to the observations, findings, and concerns observed during the consultation with the beneficiaries such as bottlenecks, weak links, and poorly defined steps as well as improvements and simplification recommendations.
  • Client IFC - World Bank
  • Date July 1, 2014
  • Tags Public Sector, Revenue Reform, Public Administration Reform